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Frequently Asked Questions

Frequently asked questions

When can I play Crazy Dash?


You can redeem your ticket and play Crazy Dash anytime during business hours. We are open on Wednesday-Sunday from 11am to 5pm.




What does it cost?


Crazy Dash pricing starts at $20 USD per person. For more information, call us. You can also find coupon codes on our site, as well as social media sites.




What other costs are involved?


You will not be charged by Crazy Dash for anything other than the purchase price. Please check with your cell phone service provider for rates on data, as Crazy Dash utilizes an app that requires data to play.




What are the requirements from me to play Crazy Dash?


A ready-for-fun attitude and at least one Android or iPhone smartphone is all you need! We also suggest wearing comfortable walking shoes and bringing water on your adventure!




Is Crazy Dash a family friendly game?


Yes. All of our Crazy Dash games are designed for the entire family.




What do I win?


Playing Crazy Dash isn't about winning a prize. We believe in creating lasting memories with loved ones is rewarding enough.




Can we play in teams?


Yes, you can divide your group up into teams and compete against each other




How long does the game take?


Most teams play Crazy Dash for about 2 hours, but you are welcome to stop before then or keep going for more than 2 hours if you'd like!




Do we pay for tickets per person, or per smartphone?


Just like other city adventures, experiences, and attractions, our scavenger hunts are priced per person.




Do I have to pay for my child to come with me?


Children 12 and under are free with a paying adult, so YES, bring the kids along!




Where do we park?


We do not have designated areas for parking, you will just park in public parking near the starting location you choose.




Can we carry alcohol while doing our Crazy Dash?


You would have to check on the laws in your city to know for sure, but if you are allowed in your city, we don't mind either!




What is your refund policy?


We pride ourselves on the unique scavenger hunts that we build and want our guests to have a fun experience. If you have completed a scavenger hunt and were not happy with it, please contact us and we will do our best to work with you to provide either a refund or a credit to play another one of our games you may be interested in instead. We do not provide refunds for circumstances beyond our control, such as inclement weather, invalid coupon code use, road closures or other issues beyond our control. If you are no longer able to use your ticket at your originally planned time, we would be happy to reschedule your game at no charge. You can reschedule for any day, any city, and even any of our 5 games we offer (Crazy Dash, Wacky Walks, 3Quest Challenge, Operation City Quest, and Zombie Scavengers). We cannot provide refunds for tickets purchased through third-parties such as Groupon, TripAdvisor, or Expedia. If you purchased through a third party and would like a refund, please contact your retailer directly.




What is the difference between the different versions?


Each specialty version (Bachelorette, Birthday, Team Building, Date, etc) comes with all of the challenges included in the Original version, as well as 6 additional challenges with the specialty theme. For example, the Birthday version will give you 6 additional challenges that will help celebrate the birthday person!




Is the scavenger hunt wheelchair accessible?


Yes, it is wheelchair accessible. Our game is an open scavenger hunt, where you can explore the city on your own terms. There is no specific route that you have to stick to, therefore you don’t have to go anywhere that is not wheelchair accessible, nor is there anything we’d ask you to find that could not be accessible in a wheelchair.